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    Company trustworthiness and service reliability are our main principles for consumer loyalty. We are working hard to ensure quality entertainment for customers. Individual approach and high flexibility are combined with reasonable prices. Technologies have never been so simple!

    The Emergency Broadband Benefit is a Federal Communications Commission (FCC) program that is designed to help families and households who were negatively impacted do to the covid pandemic.

    This new benefit will connect eligible households to more job opportunities, critical healthcare services, virtual classrooms and so much more!

    Enroll for FREE High Speed Internet Below…


    Get Your Free Internet!

    How do I get started with the
    EBB credit?

    • Find out if you qualify

      Confirm eligibility by
      completing the National Verifier form at
      internetrelief.org.

    • Get connected

      Already an EarthLink
      customer? Skip ahead to step 3. If you’re a
      new customer, speak with one of our
      approved partneres to sign up and schedule
      your professional installation.

    • Get the EBB credit on your bill

      Once your
      eligibility has been verified and your internet
      is installed, talk with an agent to make sure
      you get your EBB credit on upcoming bills.

    Get Your Free Internet!

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    Consumer FAQ for Emergency Broadband Benefit

    Who is eligible for the Emergency Broadband Benefit?

    A household is eligible if one member of the household meets at least one of the criteria below:

    • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
    • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020, 2020-2021, or 2021-2022 school year;
    • Received a Federal Pell Grant during the current award year;
    • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
    • Meets the eligibility criteria for a participating providers’ existing low-income or COVID-19 program.

    Can I apply for the Emergency Broadband Benefit if I have a past due balance with the provider?

    Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit.

    Can I sign up for the Emergency Broadband Benefit if I am already a customer or if I was a customer in the past?

    Yes, the benefit is available to eligible new, prior and existing customers of participating providers.

    Can my roommate and I each get a monthly discount?

    The Emergency Broadband Benefit is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses. Learn more and find a household worksheet

    If I already receive Lifeline benefits will I automatically receive the Emergency Broadband Benefit?

    No. You must opt-in with your existing provider or request enrollment in the Emergency Broadband Benefit program with a participating broadband provider and chose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.

    Will I be able to use the service and the device if I have a disability?

    The services and devices will be accessible to and usable by people with disabilities. If you have any concerns about whether your broadband service and equipment is accessible, contact the FCC’s Disability Rights office at 8889995707 or by email at info@internetrelief.org